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TERMS AND CONDITION
Inclusions and Exclusions
Your booking will include all diving, beach visits, meals and snacks, coffee, tea and drinking water. Included in the diving are the services of a qualified dive master, full dive tanks, weights and weight belts. You can rent dive or snorkeling gear and wet suits if needed, please check out the prices. The trip also includes an international English speaking cruise director.
Raja Ampat Liveaboard Dot Com can arrange your domestic travel and all transfers to the port of the cruise departure (and back of course). The published cruise price does not include domestic air or land-transfers, nor Harbor fees or Park entrance or conservation fees. Your invoice will include all this so you will not need to pay anything for this during your holiday.
Not included in the cruise fee are soft drinks, beer, wine or spirits, tips, laundry, gear rental, spa services (massage), international or domestic air transportation, hotels and meals before and after the cruise, or personal and medical insurances. Raja Ampat Liveaboard Dot Com will be expecting the guests to pay on board expenses (drinks, gear rental, etc.) in cash at the end of their trip. For extensive land excursion Raja Ampat Liveaboard Dot Com may need to charge for additional related expenses.
NOTE:
Equipment Hire:
Raja Ampat Liveaboards do not hire equipment but can arrange to hire through one of the local dive companies. This is dependent on availability and is not recommended it is not at an economical rate (450.000RUP per set per day). Is it recommended that you bring your own equipment or perhaps look into hiring from Bali.
Entrance / Diving Tags:
Entrance tags can be purchased and picked up at the Sorong airport but will take some hours to organise this way. It is better to pay the fee online to the office in Bali using the bank details found at the bottom of the following link: http://www.diverajaampat.org/Entry-fee/buy_tags.html then bring proof of wire transfer to the Sorong Airport to collect the tag. The cost is 500.000 RP.
Bookings and Payments
After contacting us with an interest to make a booking, our team will start communication by e-mail to set up your trip and provide you with an itinerary and recommendations for your international travel arrangements and accommodation prior and after the trip. Upon your confirmation, you will receive an invoice for down payment of 30% of the total cost of your trip. This deposit is non-refundable. Unless paid within 10 days after receipt, Raja Ampat Liveaboard Dot Com will open up your reservation for other customers.
Final payment of the 70% balance must be done at least 3 months before your departure date. For short notice bookings made within 3 months before departure, you will have to pay the full amount due. This final payment is also non-refundable.
If a trip participant cannot make the trip already booked, the booking can be transferred to another person up to 5 days before departure. A fee will be charged for any changes required in domestic flight arrangements of the altered participant.
Payment must be done by wire transfer to the bank with details provided on your invoice. Any bank costs related to this transfer must be carried by the guest.
Charter and Trip Confirmation Terms
Rates apply on a full charter basis or on a personal basis. All trips can be booked as full charters or on an individual basis. A full charter can take 16 guests on a shared cabin basis.
The area of operation varies throughout the year to offer optimal conditions for the season. If a cruise is requested outside of these schedules, a re-location fee may have to be charged to the total cost of the trip. The price of this fee will depend on the location of the charter but is generally 50% of full charter rate.
Changes
RAJA AMPAT LIVEABOARD reserves the option to make changes at any time before the time of booking confirmation. Any consequences will be communicated with the prospective guests. These may include increases in price due to changes in fuel costs, Government taxes, Harbor fees, and Park entrance fees amongst others.
Changes that may occur after the booking confirmation may include changes in departure dates due to unexpected changes in domestic flight schedules. They may also include changes to itineraries due to unexpected natural events or political unrest. The team of Raja Ampat Liveaboard Dot Com Dot Com will make all effort to communicate these issues fully and to provide acceptable comfortable alternatives in full consultation with the guests.
When a guest wants to leave the trip before its completion, The Raja Ampat Liveaboard Dot Com is not liable for refunds, but will make every effort to facilitate return travel of the guest. We recommend for all guests to prepare sufficient insurance for emergencies.
TERMS AND CONDITION OF RESERVATION:
1. Booking & Cancellation
All reservations will be processed if you have filled out the reservation form completely or through our email at and will be responded no later than 24 hours.
Should you make any modification on your detail you filled out on the reservation form, you are responsible to inform us immediately.
2. Traveler’s Documents
Each visitor to Indonesia should acquire a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, visitor to Indonesia should confirm to have either return or through tickets for the onward journey. To enter RAJA AMPAT MARINA PARK, please provide copies of your passport ( 02 pieces ) for Police and National Park Permits.
3. Liability
RAJA AMPAT LIVEABOARD shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and PT. LOMBOK TROPIC HOLIDAYS INDONESIA . Our devices are equipped with anti-virus software.
4. Indemnification
RAJA AMPAT LIVEABOARD and users (travelers to Indonesia) shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.
5. Force Majeure
Clause 4 shall be applicable in case of Force Majuro. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond RAJA AMPAT LIVEABOARD control.
6. Law of Agreement
If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia.
7. Payment Method
RAJA AMPAT LIVEABOARD does not charge any down payment to the users unless specifically regulated by the hotel or flights. The payment should be made 50 % by wire transfer and balance should pay 05 weeks before arrival/departure to Raja Ampat or other destination in Indonesia and we will issue an official receipt.
Deposit and Payment:
50% when confirmed booking
25% 60 days before starting the tours
25% 14 days before starting the tours
Deposit is not refundable when cancel the booking.
8. Additional Terms and Conditions
RAJA AMPAT LIVEABOARD Contact as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applicable whenever necessary and you are agreeing to bear such terms and conditions.
9. Banking
We require 50% deposit in advance when confirm booking by Wire Transfer to our Bank Account
USD Bank Account:
BANK MANDIRI Tbk
KCP Mataram AA Gde Ngurah 48 A-B
Mataram - West Lombok - NTB
Indonesia
ACC: 161-00-0027769-4
Beneficiary Name : Andi Hermansyah A.M
Swift Code : BM RII DJA
009 - 0038
RUPIAH Bank Account:
BANK MANDIRI Tbk
KCP Mataram AA Gde Ngurah 48 A-B
Mataram - West Lombok - NTB
Indonesia
ACC: 161-00-0031225-1
Beneficiary Name : Andi Hermansyah A.M
Swift Code : BM RII DJA
009 - 0038
EURO BANK ACCOUNT ( € )
BANK NEGARA INDONESIA ( BNI )
EURO ACCOUNT
Jl. Langko no 14 Mataram
NTB INDONESIA
ACC: 0166965787
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: BNI NI DJA MTA
Bank code : 009 - 0038
10. Cancellation
We require cancellation fees when booking confirmed:
50 % when booking cancel 70 days before arrival.
75 % when booking cancel 60 days before arrival.
90 % when booking cancel 35 days before arrival.
100 % when booking cancel 15 days before arrival.
RAJA AMPAT LIVEABOARD
Jl. D.S. Yan Mamoribo No.199, Rufei
Sorong - Papua Barat
Phone : +62 (0951) 333 9888
www.rajaampat-liveaboard.com
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